FAQs

Orders placed by 12pm GMT +0 will be posted same day. All orders are sent via UK domestic services. (Royal Mail, FedEx, DHL etc.

England 1-2 Business Days 
Scotland 2-3 Business Days 
Wales  2-3 Business Days 
Northern Ireland 2-3 Business Days

*Rural Areas may take a little longer

Within Europe 3-4 Business Days

Other countries out of Europe 3-6 Business Days

Yes, at your own risk. We advise you to do what you’re comfortable with. Although we have never had any issues with law enforcement, so we encourage using your real name as we feel it’s 100% safer. You just need to make sure the address matches your id, if picking up from the local post office. Please note using a fake name for Parcel Lockers does not work.

All orders are sent from within The United Kingdom, meaning there is no need to worry about customs or border force interception. We have a 100% delivery success.

No. You will not need to sign for the package. You may need to show ID with the same address if picking up from the post office.

The item will be left in your mailbox or safe location if possible. Otherwise a “missed delivery card” will be left and need to pick up from the post office.

Yes. Please make a note of this when placing an order in the order notes section and we will make a request with the delivery company to ensure this happens.

 

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